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Is Dalton Tap Water Safe to Drink?

Yes! Generally Safe to Drink*

LAST UPDATED: 7:48 pm, July 26, 2022
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Table of Contents

Can You Drink Tap Water in Dalton?

Yes, Dalton's tap water is generally considered safe to drink as Dalton has no active health based violations of the Safe Drinking Water Act (SDWA) that we are aware of. Other factors such as lead piping in a home, or low levels of pollutants on immunocompromised individuals, should also be considered, however. To find more recent info we might have, you can check out our boil water notice page, the city's water provider website, or Dalton's local Twitter account.

According the EPA’s ECHO database, from April 30, 2019 to June 30, 2022, Dalton's water utility, Dalton Utilities, had 0 violations of the Safe Drinking Water Act. For more details on the violations, please see our violation history section below. The last violation for Dalton was resolved on Dec. 31, 2011. This assessment is based on the Dalton Utilities water system, other water systems in the city may have different results.

While tap water that meets the EPA health guidelines generally won’t make you sick to your stomach, it can still contain regulated and unregulated contaminants present in trace amounts that could potentially cause health issues over the long-run. These trace contaminants may also impact immunocompromised and vulnerable individuals.

The EPA is reviewing if it’s current regulations around pollutant levels in tap water are strict enough, and the health dangers posed by unregulated pollutants, like PFAS.

Water Quality Report for Dalton Tap Water

The most recent publicly available numbers for measured contaminant levels in Dalton tap water are in its 2020 Water Quality Report. As you can see, there are levels which the EPA considers to be acceptable, but being below the maximum allowable level doesn’t necessarily mean the water is healthy.

Lead in tap water, for example, is currently allowed at up to 15ppb by the EPA, but it has set the ideal goal for lead at zero. This highlights how meeting EPA standards doesn’t necessarily mean local tap water is healthy.

EPA regulations continue to change as it evaluates the long term impacts of chemicals and updates drinking water acceptable levels. The rules around arsenic, as well as, lead and copper are currently being re-evaluated.

There are also a number of "emerging" contaminants that are not currently. For example, PFAS (Per- and polyfluoroalkyl substances), for which the EPA has issued a health advisory. PFAS are called "forever chemicals" since they tend not to break down in the environment or the human body and can accumulate over time.

We recommend looking at the contaminants present in Dalton's water quality reports, or getting your home's tap water tested to see if you should be filtering your water.

Dalton Tap Water Safe Drinking Water Act Violation History - Prior 10 Years

Below is a ten year history of violations for the water system named Dalton Utilities for Dalton in Georgia. For more details please see the "What do these Violations Mean?" section below.

For the compliance period beginning July 1, 2011, Dalton had 1 non-health based Safe Drinking Water Act violation with the violation category being Other Violation, more specifically, the violation code was Consumer Confidence Report Complete Failure to Report which falls into the Other rule code group, and the Consumer Confidence Rule rule code family for the following contaminant code: Consumer Confidence Rule.

From Jan. 1, 2011 to Dec. 31, 2011, Dalton had 1 non-health based Safe Drinking Water Act violation with the violation category being Monitoring and Reporting, more specifically, the violation code was Monitoring, Regular which falls into the Chemicals rule code group, and the Inorganic Chemicals rule code family for the following contaminant code: Nitrate-Nitrite.

Is there Lead in Dalton Water?

Based on the EPA’s ECHO Database, 90% of the samples taken from the Dalton water system, Dalton Utilities, between sample start date and sample end date, were at or below, 0.0 mg/L of lead in Dalton water. This is 0% of the 0.015 mg/L action level. This means 10% of the samples taken from Dalton contained more lead.

While Dalton water testing may have found 0.0 mg/L of lead in its water, that does not mean your water source has the same amount. The amount of lead in water in a city can vary greatly from neighborhood to neighborhood, or even building to building. Many buildings, particularly older ones, have lead pipes or service lines which can be a source of contamination. To find out if your home has lead, we recommend getting you water tested.

No amount of lead in water is healthy, only less dangerous. As lead accumulates in our bodies over time, even exposure to relatively small amounts can have negative health effects. For more information, please check out our Lead FAQ page.

Are there PFAS in Dalton Tap Water?

Currently, testing tap water for PFAS isn’t mandated on a national level. We do have a list of military bases where there have been suspected or confirmed leaks. There appears to be at least one military base - Lovell Field - near Dalton with suspected leaks.

With many potential sources of PFAS in tap water across the US, the best information we currently have about which cities have PFAS in their water is this ewg map, which you can check to see if Dalton has been evaluated for yet.

Our stance is better safe than sorry, and that it makes sense to try to purify the tap water just in case.

Dalton SDWA Violation History Table - Prior 10 Years

Compliance Period Status Health-Based? Category Code Code Rule Code Contaminant Code Rule Group Code Rule Family Code
07/01/2011 - Resolved No Other Violation (Other) Consumer Confidence Report Complete Failure to Report (71) Consumer Confidence Rule (420) Consumer Confidence Rule (7000) Other (400) Consumer Confidence Rule (420)
01/01/2011 - 12/31/2011 Resolved No Monitoring and Reporting (MR) Monitoring, Regular (03) Nitrates (331) Nitrate-Nitrite (1038) Chemicals (300) Inorganic Chemicals (330)

What do these Violations Mean?

Safe Drinking Water Act Violations categories split into two groups, health based, and non-health based. Generally, health based violations are more serious, though non-health based violations can also be cause for concern.

Health Based Violations

  1. Maximum contaminant levels (MCLs) - maximum allowed contaminant level was exceeded.
  2. Maximum residual disinfectant levels (MRDLs) - maximum allowed disinfectant level was exceeded.
  3. Other violations (Other) - the exact required process to reduce the amounts of contaminants in drinking water was not followed.

Non-Health Based Violations

  1. Monitoring and reporting violations (MR, MON) - failure to conduct the required regular monitoring of drinking water quality, and/or to submit monitoring results on time.
  2. Public notice violations (Other) - failure to immediately alert consumers if there is a serious problem with their drinking water that may pose a risk to public health.
  3. Other violations (Other) - miscellaneous violations, such as failure to issue annual consumer confidence reports or maintain required records.

SDWA Table Key

Field Description
Compliance Period Dates of the compliance period.
Status Current status of the violation.
  • Resolved - The violation has at least one resolving enforcement action. In SDWIS, this indicates that either the system has returned to compliance from the violation, the rule that was violated was no longer applicable, or no further action was needed.
  • Archived - The violation is not Resolved, but is more than five years past its compliance period end date. In keeping with the Enforcement Response Policy, the violation no longer contributes to the public water system's overall compliance status. Unresolved violations are also marked as Archived when a system ceases operations (becomes inactive).
  • Addressed - The violation is not Resolved or Archived, and is addressed by one or more formal enforcement actions.
  • Unaddressed - The violation is not Resolved or Archived, and has not been addressed by formal enforcement.
show details
Health-Based? Whether the violation is health based.
Category Code
The category of violation that is reported.
  • TT - Treatment Technique Violation
  • MRDL - Maximum Residual Disinfectant Level
  • Other - Other Violation
  • MCL - Maximum Contaminant Level Violation
  • MR - Monitoring and Reporting
  • MON - Monitoring Violation
  • RPT - Reporting Violation
show details
Code A full description of violation codes can be accessed in the SDWA_REF_CODE_VALUES (CSV) table.
Contaminant Code A code value that represents a contaminant for which a public water system has incurred a violation of a primary drinking water regulation.
Rule Code Code for a National Drinking Water rule.
  • 110 - Total Coliform Rule
  • 121 - Surface Water Treatment Rule
  • 122 - Long Term 1 Enhanced Surface Water Treatment Rule
  • 123 - Long Term 2 Enhanced Surface Water Treatment Rule
  • 130 - Filter Backwash Rule
  • 140 - Ground Water Rule
  • 210 - Stage 1 Disinfectants and Disinfection Byproducts Rule
  • 220 - Stage 2 Disinfectants and Disinfection Byproducts Rule
  • 230 - Total Trihalomethanes
  • 310 - Volatile Organic Chemicals
  • 331 - Nitrates
  • 332 - Arsenic
  • 333 - Inorganic Chemicals
  • 320 - Synthetic Organic Chemicals
  • 340 - Radionuclides
  • 350 - Lead and Copper Rule
  • 410 - Public Notice Rule
  • 420 - Consumer Confidence Rule
  • 430 - Miscellaneous
  • 500 - Not Regulated
  • 111 - Revised Total Coliform Rule
show details
Rule Group Code Code that uniquely identifies a rule group.
  • 120 - Surface Water Treatment Rules
  • 130 - Filter Backwash Rule
  • 140 - Groundwater Rule
  • 210 - Stage 1 Disinfectants and Disinfection Byproducts Rule
  • 220 - Stage 2 Disinfectants and Disinfection Byproducts Rule
  • 230 - Total Trihalomethanes
  • 310 - Volatile Organic Chemicals
  • 320 - Synthetic Organic Chemicals
  • 330 - Inorganic Chemicals
  • 340 - Radionuclides
  • 350 - Lead and Copper Rule
  • 400 - Other
  • 500 - Not Regulated
  • 110 - Total Coliform Rules
  • 410 - Public Notice Rule
  • 420 - Consumer Confidence Rule
  • 430 - Miscellaneous
show details
Rule Family Code Code for rule family.
  • 100 - Microbials
  • 200 - Disinfectants and Disinfection Byproducts Rule
  • 300 - Chemicals
  • 400 - Other
  • 500 - Not Regulated
show details

For more clarification please visit the EPA's data dictionary.

Dalton Water - Frequently Asked Questions

HOW DO I CONTACT DALTON CUSTOMER SERVICE?
To contact customer service for the Dalton water provider, Dalton Utilities, please use the information below.
By Mail: PO Box 869
DALTON, GA, 30722
HOW TO PAY BILL FOR DALTON UTILITIES
Already have an account?

Existing customers can login to their Dalton Utilities account to pay their Dalton water bill by clicking here.

Want to create a new account?

If you want to pay your Dalton Utilities bill online and haven't made an account yet, you can create an account online. Please click here to create your account to pay your Dalton water bill.

Want to pay without an account?

If you don't want to make an account, or can't remember your account, you can make a one-time payment towards your Dalton water bill without creating an account using a one time payment portal with your account number and credit or debit card. Click here to make a one time payment.

HOW TO START & STOP DALTON WATER SERVICE
Starting Your Service

Moving to a new house or apartment in Dalton means you will often need to put the water in your name with Dalton Utilities. In order to put the water in your name, please click the link to the start service form below. Start service requests for water bills typically take two business days.

Start Service Form

Want to create a new account?

Leaving your house or apartment in Dalton means you will likely need to take your name off of the water bill with Dalton Utilities. In order to take your name off the water bill, please click the link to the stop service form below. Stop service for water bills requests typically take two business days.

Stop Service Form

USER SUBMITTED RATINGS

Dalton tap water
  • Drinking Water Pollution and Inaccessibility 26% Low
  • Water Pollution 41% Moderate
  • Drinking Water Quality and Accessibility 74% High
  • Water Quality 60% High

The above data is comprised of subjective, user submitted opinions about the water quality and pollution in Dalton, measured on a scale from 0% (lowest) to 100% (highest).

Related FAQS

Dalton Water Quality Report (Consumer Confidence Report)

The EPA mandates that towns and cities consistently monitor and test their tap water. They must report their findings in an annual Consumer Confidence Report. Below is the most recent water quality report from Dalton's Water. If you would like to see the original version of the report, please click here.

2020

Water Quality Report

Hamilton Mountain water tanks with Haig Mill Lake in the background - Dalton, Georgia

Dalton Utilities’ 2020 Water Quality Report is designed to inform you about your drinking water. Information is included to give the sources of the drinking water, to explain the steps we take to ensure the quality of the water, and to show the results of year-round water monitoring.

In order to ensure that tap water is safe to drink, the Environmental Protection Agency (EPA) prescribes regulations which limit the amount of certain contaminants in water provided by public water systems and requires significant testing for these contaminants. Bottled water is regulated by the Food & Drug Administration (FDA) who establishes limits for contaminants in bottled water but does not require the same amount of testing for contaminants as required for tap water. Consequently, the tap water you receive from Dalton Utilities has met much more stringent testing requirements than the bottled water you purchase at a much higher price.

Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that water poses a health risk. Fluoride, for example, is added to the water to help promote good dental health. More information about contaminants and potential health effects can be obtained by calling the Environmental Protection Agency’s Safe Drinking Water Hotline at (800) 426-4791 or visiting their website at www.epa.gov/safewater.

This report contains water system data collected January 1 - December 31, 2020. WS ID# GA 3130000

Keeping Your Water Safe

The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs and wells. As water travels over the surface of the land or through the ground, it dissolves naturally-occurring minerals and can pick up substances resulting from the presence of animals or from human activity.

Contaminants that may be present in source water:

  • Microbial - such as viruses and bacteria which may come from septic systems, sewage treatment plants, agricultural and/or livestock operations or wildlife sources.
  • Inorganic - such as salts and metals, can occur naturally or result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining or farming.
  • Pesticides and herbicides - may come from agricultural operations, stormwater runoff and residential use.
  • Organic chemicals – including synthetic and volatile organic chemicals that are by-products of industrial processes and petroleum production and can also come from gas stations, urban stormwater runoff and septic systems, as well as products like pharmaceuticals, hormones, cleaning supplies and other household products.
  • Radioactive materials - can be naturally occurring or the result of oil and gas production and mining activities.

Where Does Our Water Come From?

Dalton Utilities uses both surface and ground water in our system. Our most recent Source Water Assessment found the susceptibility of Dalton Utilities’ drinking water sources to be LOW to MEDIUM. Water sources are rated on their susceptibility to pollution, such as proximity to major roadways, railways and agricultural runoff.

Dalton Utilities’ drinking water is produced from the following sources:

  • Surface water from the Conasauga River and Coahulla Creek, located in the Dawnville community, and groundwater from Freeman Springs, located in West Whitfield County, were all rated as having LOW susceptibility to pollution.
  • Surface water from Mill Creek, located in the City of Dalton, was rated as having LOW to MEDIUM susceptibility to pollution because of proximity to a railroad and major thoroughfares.
  • Dalton Utilities purchased water from Eastside Utilities, Catoosa Utilities and Chatsworth Water Commission. To obtain copies/information on water quality reports and/or source water assessments conducted by these water providers, please contact Dalton Utilities at (706) 278-1313.

Important Health Information:

Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised people such as those with cancer undergoing chemotherapy, those who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. EPA/Center for Disease Control guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the EPA’s Safe Drinking Water Hotline at (800) 426-4791 or www.epa.gov/safewater.

Required Lead Information:

If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. Dalton Utilities is responsible for providing high quality drinking water but cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to two minutes before using the water for drinking or cooking. If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water, testing methods and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline (800) 426-4791 or at www.epa.gov/safewater/lead.

TABLE OF DETECTED CONTAMINANTS (2020 calendar year)

Table of Detected Regulated Contaminants - All Water Sources

Contaminant (Units)

MCLG

MCL

(Highest Allowed)

Highest

Monthly

Average

Range of

Levels

Detected

Does It

Meet

Standard?

Probable Sources

Microbiological Contaminants

Total Coliform Bacteria %

0

Presence of

bacteria in < 5% of monthly samples

< 1%

ND

Yes

Naturally present in the environment; human and animal waste

Inorganic Contaminants

 

 

 

 

 

 

Chlorine (ppm)

4

4

2.1

0.7 - 2.9

Yes

Added to water as a disinfectant

 

 

 

 

 

 

 

Fluoride (ppm)

4

4

0.8

0.05 - 1.11

Yes

Erosion of natural deposits; water additive which

 

 

 

 

 

 

promotes strong teeth

Nitrate/Nitrite (ppm)

10

10

2

ND - 2

Yes

Runoff from fertilizer use; leaching from natural deposits

Total Organic Carbon (ppm)

N/A

TT

1.7

ND - 1.7

Yes

Naturally present in the environment

Contaminant (Units)

MCLG

MCL

Highest

Range of

Does it

Probable Sources

 

(Highest Allowed)

Levels

Meet

 

 

 

 

Results

Detected

Standard?

 

 

 

 

 

 

 

 

Turbidity (NTU)

N/A

TT

0.36

0.02 - 0.36

Yes

Soil runoff and erosion

  • of samples <0.3 NTU = 99%

 

 

 

 

 

 

 

 

Contaminant (Units)

MCLG

MCL

Highest

Range of

Does it

Probable Sources

 

(Highest Allowed)

Individual

Levels

Meet

 

 

 

 

 

Annual

Detected

Standard?

 

 

 

 

 

Avg.

 

 

 

 

Volatile Organic Contaminants (VOC)

 

 

 

 

 

 

Total Haloacetic Acids

N/A

60

32.8

ND - 32.8

Yes

By-product of disinfection by chlorination

 

(THAAs) (ppb)

 

 

 

 

 

 

 

Total Trihalomethanes

N/A

80

43.7

ND - 55.2

Yes

By-product of disinfection by chlorination

 

(TTHMs) (ppb)

 

 

 

 

 

 

 

Inorganic Contaminants

 

 

 

 

 

 

 

Lead and Copper at Tap

MCLG

MCL

90th

# Sites Above

Does it

Probable Sources

 

 

(Highest Allowed)

Percentile

the AL

Meet

 

 

 

 

 

Results

 

Standard?

 

 

Copper (ppb)

1,300

AL = 1,300

130

0 of 30

Yes

Corrosion of household plumbing systems; erosion of natural

 

 

 

 

 

 

deposits

Lead (ppb)

0

AL = 15

2.3

0 of 30

Yes

Corrosion of household plumbing systems; erosion of natural

 

 

 

 

 

 

deposits

 

 

 

 

 

 

 

 

Table of Detected Unregulated Contaminants - All Water Sources

 

Contaminant (units)

 

MCLG

 

MCL

 

Highest

 

Range

 

Does it

Probable Sources

 

 

 

(ideal

 

(highest allowed)

 

Monthly

 

of Levels

 

Meet

 

 

 

 

level)

 

 

 

Average

 

Detected

 

Standard?

 

 

Inorganic Contaminants

 

 

 

 

 

 

 

 

 

 

 

 

Aluminum (ppb)

 

N/A

 

N/A

 

120

 

ND - 120

 

N/A

Added to water as a coagulant

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Manganese (ppb)

 

N/A

 

N/A

 

1.73

 

ND - 1.73

 

N/A

Naturally present in the environment

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sodium (ppb)

 

N/A

 

N/A

 

8900

 

ND - 8900

 

N/A

Naturally present in the environment; by-product of

 

 

 

 

 

 

 

 

 

 

 

 

water treatment process

 

 

 

 

 

 

 

 

 

 

 

 

 

TABLE OF DETECTED CONTAMINANTS (2020 calendar year) continued on next page:

Table of Detected Unregulated Contaminants - All Water Sources (continued)

Substance (units)

MCLG

MCL

(Highest Allowed)

Highest

Monthly

Average

Range of

Levels

Detected

Does it

Meet

Standard?

Probable Sources

Volatile Organic Contaminants (VOC)

Bromochloroacetic Acid

N/A

N/A

1.11

0.26

- 1.56

N/A

By-product of disinfection by chlorination

(ppb)

 

 

 

 

 

 

 

Bromodichloroacetic Acid

N/A

N/A

2.09

1.66

- 2.81

N/A

By-product of disinfection by chlorination

(ppb)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bromodichloromethane

N/A

N/A

3.8

ND - 3.8

N/A

By-product of disinfection by chorination

(ppb)

 

 

 

 

 

 

 

Chlorodibromoacetic Acid

N/A

N/A

0.40

0.24 - 0.67

N/A

By-product of disinfection by chlorination

(ppb)

 

 

 

 

 

 

 

Chlorodibromomethane

N/A

N/A

0.71

ND - 0.71

N/A

By-product of disinfection by chlorination

(ppb)

 

 

 

 

 

 

 

Chloroform (ppb)

N/A

N/A

14

ND - 14

N/A

Naturally present in the environment; manufactured

 

 

 

 

 

 

 

for various uses

 

 

 

 

 

 

 

Dichloroacetic Acid (ppb)

N/A

N/A

4.87

0.56 - 6.86

N/A

By-product of disinfection by chlorination

 

 

 

 

 

 

 

Trichloroacetic Acid (ppb)

N/A

N/A

7.79

7.13 - 8.67

N/A

By-product of disinfection by chlorination

 

 

 

 

 

 

 

 

*2018 results. The Georgia Environmental Protection Division only requires Dalton Utilities to monitor lead and copper levels every 3 years. **All lead and copper samples taken from Dalton Utilities’ distribution system met EPA standards.

Definitions and Abbreviations:

AL - Action Level: The concentration of a contaminant which, if exceeded, triggers a treatment or other requirement that a water system must follow.

EPA – Environmental Protection Agency: Federal agency

EPD – Environmental Protection Division: State agency

MCL - Maximum contaminant level: The highest level of a contaminant that is allowed in drinking water. The MCLs are set as close to the MCLGs as feasible using the best available treatment technology.

MCLG - Maximum contaminant level goal: The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety.

MRDL – Maximum residual disinfectant level: The highest level of a disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.

MRDLG – Maximum residual disinfectant level goal: The level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants.

ND – Nondetect

NTU – Nephelometric turbidity units: a measure of turbidity or cloudiness of water.

PPB – Parts per billion (same as micrograms per liter): One part per billion is equivalent to one minute in 2,000 years or one penny in $10 million.

PPM – Parts per million (same as milligrams per liter): One part per million is equivalent to one minute in 2 years or one penny in $10,000.

THAA – Total Haloacetic Acids: A by-product of disinfection by chlorination.

  1. - Treatment Technique: A required process intended to reduce the level of a contaminant in drinking water. In some cases, the EPA has determined that requiring a certain treatment technique, such as requiring filtration for controlling dangerous organisms, is more effective than setting an MCL.

TTHM – Total Trihalomethanes: A by-product of disinfection by chlorination.

Waiver: State permission not to monitor for a particular parameter for a specified period, based on chemical analytical results and a vulnerability assessment, prepared by the EPD, demonstrating that the water systems’ distributed water contains none of the substance(s) being tested for, or the substance is at a concentration less than the detection limit specified by the state rule.

Award-Winning Operations

GAWP (Georgia Association of Water Professionals) is Georgia’s largest professional water and wastewater organization with more than 5,000 members involved in every aspect of water management and protection. Plants that Dalton Utilities nominates for GAWP awards, when eligible, undergo rigorous onsite inspections, which include a detailed review of permit performance, operational efficiency, and professional certification of employees. At Dalton Utilities, we are dedicated to delivering the highest quality utility services possible. Below is a list of some of the awards that we have received. To see a complete list of awards, you can visit our website

at www.dutil.com/awards.

  • GAWP (Georgia Association of Water Professionals) Platinum & Gold Awards for excellence in plant operations for all Dalton Utilities’ water treatment plants (1999-2020)
  • GAWP Platinum Award for excellence in plant operations for all Dalton Utilities’ wastewater treatment plants and Land Application System (1999-2008 & 2015-2017)
  • GAWP Gold Award for excellence in plant operations for all Dalton Utilities’ wastewater treatment plants and Land Application System (2010-2014 & 2017)
  • GAWP Outstanding Operation for Surface Water – Mill Creek Water Treatment Plant (2006, 2010, 2012, 2014 & 2017)
  • GAWP/GAWWA Best Operated Water Plant of the Year Award in the category of Surface Water 9 MGD to 14.99 GD - Mill Creek Water Treatment Plant (2017)
  • GAWP/GAWWA Best Operated Water Plant of the Year Award in the category of Surface Water 50 MGD or Greater - V.D. Parrott Jr. Water Treatment Plant (2017)
  • GAWP Best-Operated Water Plant of the Year – Freeman Springs Water Treatment Plant (2003, 2005, 2007, 2017 & 2019)
  • Georgia Drinking Water Taste Test (2000, 2006, 2008, 2009, 2010, 2011, 2012 & 2013)
  • GAWP Ira C. Kelley Award for Environmental Excellence (2013)
  • GAWP Top Op Award - Water (2008, 2009, 2010, 2011, 2012, 2013, 2014, 2017 & 2019)
  • GAWP Top Op Award – Wastewater (2004, 2014, 2015*, 2017, 208 & 2019)
  • GAWP Wastewater Treatment Plant of the Year (2005, 2006, 2008, 2010, 2011, 2012*, 2013, 2014, 2015, 2017* & 2018)
  • GAWP Water Distribution System of the Year (2004, 2006, 2008 & 2014)

* Two awards in same year

Dalton Utilities has operated as a public utility

since 1889. We currently provide electrical, water, wastewater, natural gas and telecommunications services for the City of Dalton and portions of Whitfield, Murray, Catoosa, Gordon, Floyd and Walker counties.

Customer Service

Our Customer Service Representatives can assist you with questions on your water service or bill at (706) 278-1313, Monday through Friday from 8:00 a.m. to 5:00 p.m.

24-hour Emergency Line

We have staff on duty 24 hours a day/7 days a week to take service calls, (706) 278-1313.

Water Conservation Hotline

Call 24 hours a day/7 days a week for current water restriction information (706) 529-1251.

Website

Visit our website at www.dutil.com for comprehensive utility, water conservation and customer service information, as well as online bill payment.

Commission Meetings

The Board of Commissioners of the Water, Light and Sinking Fund, the governing body of Dalton Utilities, meets the third Monday of each month at 3:00 p.m. The meetings are open to the public and are located at Dalton Utilities, 1200 V.D. Parrott Jr. Parkway, Dalton, GA 30721.

Questions about this report?

Please call Kay Phillips at (706) 278-1313 between 8:00 a.m. and 5:00 p.m. Monday-Friday.

www.dutil.com

Contaminants


Dalton Utilities

EWG's drinking water quality report shows results of tests conducted by the water utility and provided to the Environmental Working Group by the Georgia Department of Natural Resources, as well as information from the U.S. EPA Enforcement and Compliance History database (ECHO). For the latest quarter assessed by the U.S. EPA (January 2019 - March 2019), tap water provided by this water utility was in compliance with federal health-based drinking water standards.

Utility details

  • Serves: 99315
  • Data available: 2012-2017
  • Data Source: Surface water
  • Total: 19

Contaminants That Exceed Guidelines

  • Bromodichloromethane
  • Chloroform
  • Chromium (hexavalent)
  • Dibromochloromethane
  • Dichloroacetic acid
  • Perfluorobutane sulfonate (PFBS)
  • Total trihalomethanes (TTHMs)
  • Trichloroacetic acid

Other Detected Contaminants

  • 1%2C4-Dioxane
  • Aluminum
  • Chlorate
  • Chromium (total)
  • Fluoride
  • Haloacetic acids (HAA5)
  • Manganese
  • Monochloroacetic acid
  • Nitrate and nitrite
  • Strontium
  • Vanadium

Reminder

Always take extra precautions, the water may be safe to drink when it leaves the sewage treatment plant but it may pick up pollutants during its way to your tap. We advise that you ask locals or hotel staff about the water quality. Also, note that different cities have different water mineral contents.

Sources and Resources

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